11th Hour Studios Policies and FAQ

At 11th Hour Studios in Columbia, MD, our goal is to ensure every maternity, newborn, headshot, or hair session runs smoothly and feels professional from start to finish.

Please take a moment to review the studio policies below.


Studio Policies

  • All deposits are NON REFUNDABLE.

  • Your session starts and ends promptly at the agreed time. We cannot be held responsible for delays due to factors such as your lateness, traffic, delays with transportation, makeup artist or hairstylist, etc.

  • If you are more than 50% late for your appointment, your session will be canceled. For instance, if you booked a 60-minute shoot and arrive more than 30 minutes late, your appointment will be canceled, requiring a new deposit for rescheduling.

  • **All dropbox files are deleted after 90 days, please save your pictures to your appropriate hard drives.**


FAQ